Frequently Asked Questions (FAQ)

1. How can I place an order?

Placing an order is easy! Simply browse our catalog, select the items you like, add them to your cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed successfully.

2. What payment methods do you accept?

We accept a variety of payment methods, including:

• Credit and debit cards (Visa, MasterCard, etc.)
• PayPal

All payments are processed securely.

3. How long does shipping take?

Shipping times depend on your location and the shipping method chosen at checkout. Typically:

• Standard Shipping: 5 - 8 days
• Express Shipping: 3 - 5 days

You’ll receive a tracking number to monitor your order’s progress.

4. Do you ship internationally?

Yes, we ship worldwide! Shipping costs and delivery times for international orders vary depending on your location. Please check our Shipping Policy for more details.

5. Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier's tracking page.

6. What is your return policy?

We offer a [X-day] return policy for unused, undamaged items in their original packaging. To start a return, contact our support team at [support email]. Please note that return shipping fees may apply.

7. What should I do if I receive a damaged or incorrect item?

We’re sorry for the inconvenience! Please contact us within 30 days of receiving your order with photos of the damaged or incorrect item. We’ll arrange a replacement or refund as quickly as possible.

8. How can I contact customer support?

Our support team is here to help! You can reach us via:

• Email: brandst@amagict.com
• Phone: +1 206 556 65 33

9. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive discounts, promotions, and special events.

10. Can I change or cancel my order after placing it?

If your order hasn’t been shipped yet, you may be able to make changes or cancel it. Contact us as soon as possible at +1 206 556 65 33. Once your order is shipped, cancellations are not possible.

11. Do I need to create an account to shop?

No, you can shop as a guest. However, creating an account allows you to save your details, track orders, and access exclusive member perks.

12. Is my personal information safe?

Yes, we prioritize your privacy and security. Your personal data is encrypted and processed in compliance with industry standards. For more details, please review our Privacy Policy.